It's been an absolute pleasure to have worked with the Univiser team and their Buddy product. From the get go the team was extremely patient, supportive and quick to react and respond to our needs! Having worked in academia from 15+ years, I never seen or experienced anything like Buddy which is a great solution that takes student engagement to a whole new level!
As the first client of Univiser in Sri Lanka, Royal Institute of Colombo (RIC) is extremely pleased with the product and support of this platform. Univiser is able to connect the current students of RIC with prospective students in an effective and friendly manner. The idea of having a familiar face before you join university is a comforting thought for any student. Further, students are able to trust the recommendation of someone they know, rather than trusting the word of a stranger. As RIC always considers the quality of services offered to students, Univiser is ideal for the educational institute.
The student buddies of RIC are very keen on using this platform as they understand the benefit it could bring a prospective student. They have stated that they too would have benefited from such an interaction when they joined RIC. As they understand the benefit themselves, the RIC buddies are extremely supportive in helping prospective students.
Further, the Univiser platform has been beneficial during the recent COVID-19 panademic that affected the entire world. Even though prospective students are unable to visit RIC, they are able to inquire about RIC trough the Univiser platform enabling RIC to maintain an online presence.
The Univiser platform was exceptionally easy to set up and user-friendly to manage. The team at Univiser, lead by Mr. Ismail Sadurdeen are highly cooperative and prompt in helping RIC manage the platform. I would like to thank them for their constant support and continuous improvement to further enhance the features of the platform. On behalf of the academic staff of RIC, I would like to wish the best of luck to the team of Univiser.
Where we used to have 2-3 people handling incoming inquiries, the Univiser Buddy system now gives us a team of buddies who handle the first wave inquires. This has been an amazing implementation, we have savings in terms of time and effort, the inquires being filtered before it reaches the student counselors. The first wave of inquiries are answered openly honestly, promptly (now more so because of the app), by a team of tech savvy students, who are able to offer an expert opinion and relate to initiators of the queries who are all, aspiring students looking for great educational options.
The Univiser Buddy system is effortless to use on the front end, and our student buddies have a great interface which promotes prompt and easy responses. The backend monitoring is precise and detailed tailored for the ease of monitoring all levels across the system. This has been a truly astounding transformation and we have noticed that our leads through the buddy system are qualified and have already created lasting connections with our buddies which lead to better conversions!
As a student ambassador I have had the honor of helping several lost souls in search of information and opinions on certain matters. Commencing the obstacle-packed journey that is university, is no easy feat. Therefore, coming to the aid of the to-be university students through the Student Buddy Program is an excellent means for ensuring that they are comfortable in this new environment. It is an efficient and quite essential platform for students everywhere, and I truly believe that it is invaluable at this time, especially considering the current situation that we find ourselves in. I look forward to receiving more inquiries and having more intriguing discussions in the future.
University of Bolton, Academic Centre – Ras Al Khaimah was one of the first institutions to enter into a collaborative agreement with Univisier to connect with prospective students. The intent to provide first hand information to students desirous of knowing more about the University of Bolton besides glean additional inputs on specific programmes of study, teaching quality, learning experience all attributes which otherwise are difficult to ascertain before joining any institution. In this case the Univisier platform enabled prospective students to interact with current students from different programmes in real time which has made a real difference in students joining the various programmes at the University of Bolton after seeking and receiving all the requisite information prior to enrolling.
Univiser platform has provided us a lot of potential enrollments and it helps to build trust between the students. It is very important for the prospect to feel comfortable once they visit the website and Univiser is the platform to be adopted. The dashboard is super friendly, responsive and efficient. Admin can manage both the prospects and the buddies. The prospects can get in touch with the ambassadors and understand the environment and the culture of the university. It is very easy to get on board and integrate the platform within your website.