Student ambassadors play a vital role in universities, providing a link between the institution and prospective students. They act as a source of information and support for prospects, helping to promote the university and its facilities.
At Univiser, we recognize the importance of student ambassadors to universities' student recruitment process and the valuable contribution they make.
Univiser takes great care in training the student ambassadors of universities partnering with us and as equally celebrating the exceptional student ambassadors for their efforts accordingly.
The Importance of Student Ambassadors
Student ambassadors play an important role in representing their university to prospective students and their families. They are the face of the university and often the first point of contact for potential students.
As such, it is important that student ambassadors are properly trained and supported by their university.
Hence, we at Univiser make sure to support our student ambassadors from the very beginning of their journey with us. We provide comprehensive training and ongoing support and development, ensuring that our ambassadors are equipped to provide the best possible service to prospects.
Additionally, we also celebrate student ambassadors who go above and beyond the call of duty, recognizing their outstanding contributions to the university by attending to the prospects' messages and following up in a timely manner.
The Training Provided by Univiser
Univiser is a platform that helps prospective students easily connect with student ambassadors from universities that have partnered with us. The student ambassadors hence require a certain amount of training to make sure they are using the platform safely and effectively.
Our training program is very comprehensive and covers everything from technical details to communication etiquettes keeping in mind that the student ambassadors grasp the concept of their main task - Leaving no chats unanswered and or no prospects unsure about a certain something related to the respective educational institution their inquiring about successfully.
Our Student Ambassador Training is designed to be smooth and streamlined, with our Customer Success Team always on hand to provide support if needed. This means that ambassadors can hit the ground running as soon as they're onboarded.
The Breakdown of the two student ambassadors' training session:
Technical - The student ambassadors are given an extensive training on the technical aspect of the Univiser platform. As student ambassadors, they will be guided to install the univiser app, set up their profiles, and respond to emails and notifications accordingly.
Communication Etiquettes - During this session, student ambassadors will be trained on how to communicate with prospects in a professional and courteous manner. They will learn how to answer questions clearly and concisely, and provide any information the prospect may need briefly.
Safety is always the top priority for the student ambassadors getting on-board with us. Hence, they are also carefully briefed on what to disclose and what not to disclose in order to keep their personal information confidential. Additionally, they are only allowed to share information and experiences that fall within their area of expertise.
We at Univiser show our appreciation towards the student ambassadors through a number of initiatives such as recognizing and congratulating their hard work and providing them with a certificate, social recognition by tagging them in all our social media channels and gifting them with Univiser's exclusive merchandise.
These initiatives are designed to recognise and celebrate the outstanding efforts and dedication of the student ambassadors. After all, they are lighting the path for the fellow prospects by sharing their first-hand experience and helping to ensure that these prospective students use the right opportunity to succeed in their chosen field.
The criteria for special recognition, certification, and celebration as an Exceptional Student Ambassador include:
We at Univiser are committed to providing a positive and motivating experience for the student ambassadors onboarding with us right from the very beginning.
After completing their initial student ambassadorship training itself, the student ambassadors will receive a certificate. From there onwards, we will be monitoring their progress in terms of:
• The number of prospects' messages attended
• The number of chats left unattended
• The quality of the conversation in terms of the tone and clarity of message
We believe that by supporting and encouraging the student ambassadors throughout their whole experience, we can help them reach their full potential and make a lasting impact on their respective institution - Our customers' student recruitment process.
Working with us will ensure that not only your student recruitment process but also your student ambassadors are well-prepared with the essential soft skills for success in their future careers.
We at Univiser strive to create a mutually beneficial relationship with the universities we partner with. We hope to increase student enrolment for our customers and maintain a strong reputation for their institution in the form of excellent student ambassadors representing them as well through providing valuable resources to their admissions and marketing departments.
Get in touch with us to onboard a set of student ambassadors to represent your institution on Univiser's Peer-To-Peer Platform today!
Student ambassadors play a vital role in universities, providing a link between the institution and prospective students. They act as a source of information and support for prospects, helping to promote the university and its facilities.
At Univiser, we recognize the importance of student ambassadors to universities' student recruitment process and the valuable contribution they make.
Univiser takes great care in training the student ambassadors of universities partnering with us and as equally celebrating the exceptional student ambassadors for their efforts accordingly.
The Importance of Student Ambassadors
Student ambassadors play an important role in representing their university to prospective students and their families. They are the face of the university and often the first point of contact for potential students.
As such, it is important that student ambassadors are properly trained and supported by their university.
Hence, we at Univiser make sure to support our student ambassadors from the very beginning of their journey with us. We provide comprehensive training and ongoing support and development, ensuring that our ambassadors are equipped to provide the best possible service to prospects.
Additionally, we also celebrate student ambassadors who go above and beyond the call of duty, recognizing their outstanding contributions to the university by attending to the prospects' messages and following up in a timely manner.
The Training Provided by Univiser
Univiser is a platform that helps prospective students easily connect with student ambassadors from universities that have partnered with us. The student ambassadors hence require a certain amount of training to make sure they are using the platform safely and effectively.
Our training program is very comprehensive and covers everything from technical details to communication etiquettes keeping in mind that the student ambassadors grasp the concept of their main task - Leaving no chats unanswered and or no prospects unsure about a certain something related to the respective educational institution their inquiring about successfully.
Our Student Ambassador Training is designed to be smooth and streamlined, with our Customer Success Team always on hand to provide support if needed. This means that ambassadors can hit the ground running as soon as they're onboarded.
The Breakdown of the two student ambassadors' training session:
Technical - The student ambassadors are given an extensive training on the technical aspect of the Univiser platform. As student ambassadors, they will be guided to install the univiser app, set up their profiles, and respond to emails and notifications accordingly.
Communication Etiquettes - During this session, student ambassadors will be trained on how to communicate with prospects in a professional and courteous manner. They will learn how to answer questions clearly and concisely, and provide any information the prospect may need briefly.
Safety is always the top priority for the student ambassadors getting on-board with us. Hence, they are also carefully briefed on what to disclose and what not to disclose in order to keep their personal information confidential. Additionally, they are only allowed to share information and experiences that fall within their area of expertise.
We at Univiser show our appreciation towards the student ambassadors through a number of initiatives such as recognizing and congratulating their hard work and providing them with a certificate, social recognition by tagging them in all our social media channels and gifting them with Univiser's exclusive merchandise.
These initiatives are designed to recognise and celebrate the outstanding efforts and dedication of the student ambassadors. After all, they are lighting the path for the fellow prospects by sharing their first-hand experience and helping to ensure that these prospective students use the right opportunity to succeed in their chosen field.
The criteria for special recognition, certification, and celebration as an Exceptional Student Ambassador include:
We at Univiser are committed to providing a positive and motivating experience for the student ambassadors onboarding with us right from the very beginning.
After completing their initial student ambassadorship training itself, the student ambassadors will receive a certificate. From there onwards, we will be monitoring their progress in terms of:
• The number of prospects' messages attended
• The number of chats left unattended
• The quality of the conversation in terms of the tone and clarity of message
We believe that by supporting and encouraging the student ambassadors throughout their whole experience, we can help them reach their full potential and make a lasting impact on their respective institution - Our customers' student recruitment process.
Working with us will ensure that not only your student recruitment process but also your student ambassadors are well-prepared with the essential soft skills for success in their future careers.
We at Univiser strive to create a mutually beneficial relationship with the universities we partner with. We hope to increase student enrolment for our customers and maintain a strong reputation for their institution in the form of excellent student ambassadors representing them as well through providing valuable resources to their admissions and marketing departments.
Get in touch with us to onboard a set of student ambassadors to represent your institution on Univiser's Peer-To-Peer Platform today!